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BAM124 - Overcoming Objections to Win the Sale in Hospitality

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$99.00
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Quick Overview

With today's competitive environment most sales people are competing with other hotels to win the sale. Having the ability to successfully overcome objections is essential in order to avoid losing business to aggressive competitors. This course is made up of 3 separate lessons and covers all the skills necessary to respond effectively to an objection. You will learn the following in this course: The different reasons that customers object and how this impacts the strategy chosen to overcome the concern. We break down the steps to respond to an objection, making the process easier to go through so you have a system to successfully resolve the concern. You will learn about nine different strategies to consider using when responding to an objection, depending upon the situation. When dealing with price objections due to budget you will gain ideas on how to respond. Other topics include: how to maintain a win-win solution as well as the importance of Price Integrity as well as how and why to maintain it. In addition you will learn about how to deal with objections due to the competition's pricing and also what to do before moving on to the Close. Upon completing this course you will have a strong foundation of understanding the steps to follow to overcome a concern and will have a variety of strategies that you can implement and deploy to resolve the objection and win the sale.

For a limited time, we are offering a 25% Scholarship on this class - use code "Scholarship25" at checkout!

BAM124 - Overcoming Objections to Win the Sale in Hospitality

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Class Format

This is an online, self-paced class.  You will have six (6) months from the time of purchase to complete the course.  After you checkout, you will receive an email with directions on how to access the class.

Refund Policy

There will be no refunds for any reason. All online classes and training materials are sold without any guarantee. Please read all classes descriptions to understand what each class includes and its appropriate application. By making a purchase, you are confirming that you have read and understood our no refunds policy on these products. For assistance with digital products, please email cesupport@national.edu.

Status of Credits

All online classes and training materials offered do not carry academic credit.  While successful completion of courses will earn CEU credit and may help users prepare for certification exams, they cannot be applied to academic degree programs directly.  It may be possible to recognize classes for academic credit, but no guarantees are made concerning this ability, amount of credit or additional costs. By making a purchase, you are confirming that you have read and understood our status of credits policy on these products. For assistance with digital products, please email cesupport@national.edu.

Unfortunately, classes are not available to residents of Rhode Island.