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BAM121 - Effective Qualifying for Hospitality

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$99.00
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Quick Overview

The second step of the sales process is the Qualification and having great qualifying skills is critical for a sales person to be able to present and sell to the customer's needs. This course is made up of 3 separate lessons and covers all the skills needed to effectively qualify the customer. What you will learn in this course is the difference in Open and Closed ended questions and how to utilize these when qualifying. It will also explain what Must Needs and Want Needs are and how to address them as well as Market Segment Needs and how to identify them when qualifying. Skills taught also include qualifying to uncover Organization Needs and Contact's Personal Needs to outsell the competition and the benefits of uncovering these different types of needs. You will also learn what questions to ask a customer when dealing with an inquiry as well as why to ask these questions and when to ask them. Lastly the course explains the 80/20 rule and tips on what to do before moving on to the Presentation portion of the sales process. Upon completion of this course you will have a thorough understanding of how to effectively qualify your customers so you can then move on to the Presentation phase of the sales process with the knowledge needed to wow the customer and close the sale.

BAM121 - Effective Qualifying for Hospitality

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Details

Class Format

This is an online, self-paced class.  You will have six (6) months from the time of purchase to complete the course.  After you checkout, you will receive an email with directions on how to access the class.

Refund Policy

There will be no refunds for any reason. All online classes and training materials are sold without any guarantee. Please read all classes descriptions to understand what each class includes and its appropriate application. By making a purchase, you are confirming that you have read and understood our no refunds policy on these products. For assistance with digital products, please email cesupport@national.edu.

Status of Credits

All online classes and training materials offered do not carry academic credit.  While successful completion of courses will earn CEU credit and may help users prepare for certification exams, they cannot be applied to academic degree programs directly.  It may be possible to recognize classes for academic credit, but no guarantees are made concerning this ability, amount of credit or additional costs. By making a purchase, you are confirming that you have read and understood our status of credits policy on these products. For assistance with digital products, please email cesupport@national.edu.

Unfortunately, classes are not available to residents of Rhode Island.